SCOUT
🏒

Cobalt Systems Inc

🟑at risk
πŸ“ŠWhite Space
Technologyβ€’Austin, TX
ACTIVE DEALS$95K pipeline
Renewal + True-up$95KrenewalMar 2026
πŸ“ŒWant to expand to 3 additional business units if current issues are resolved
πŸ“ŒEngineering team loves the API documentation and praised threat detection accuracy as best in class
πŸ“ŒCompetitive RFP published on procurement site
πŸ—ΊοΈ

Context Layer

3 divisions4 contacts
🏒Cobalt Systems IncDivision
0
🏒EngineeringDivision
0
🏒Product TeamDivision
0

Compass

David Kim
VP Engineering
NeutralP:- I:-
Jennifer Walsh
Director of Product
NeutralP:- I:-
Carlos Mendez
IT Lead
NeutralP:- I:-
Amy Chen
Project Manager
NeutralP:- I:-
MODE: Execution βœ“

Journey

πŸ”΄Fix login failures for SSO users (P1 priority)
Jan 16Edit
πŸ”΄Debug SSO integration with Carlos
Jan 11Edit
πŸ”΄Meet with VP Engineering
Jan 15Edit
πŸ“ Initiatives (0)

No active initiatives. Create one to group related items.

🎯

Pain Points

6

Sales opportunities from customer challenges

🟒
Provide better visibility into license utilization
moderateπŸ“ In initiativeJan 29
Edit
🟒
Improve dashboard performance during peak hours
moderate
Edit
πŸ”΄
Fix login failures for SSO users (P1 priority)
criticalπŸ“‹ In PlanJan 16
Edit
πŸ”΄
Resolve SSO redirect loop on mobile devices (P1 priority)
critical
Edit
🟑
SSO integration incomplete
significantπŸ“‹ In PlanJan 22
Edit
🟒
API rate limits
moderateπŸ“‹ In PlanJan 29
Edit
⚠️

Open Risks

2

Deal risks to mitigate

🟑
Renewal at risk
highπŸ“‹ In PlanFeb 7
Edit
🟒
Low adoption in Engineering
mediumπŸ“‹ In PlanFeb 22
Edit

Trails (4)

πŸ’‘thesis here
$$$
0 signals Β· 0 Qs
πŸ’‘Engineering Adoption Push
$$
0 signals Β· 3 Qs
πŸ’‘SSO Resolution
$$
0 signals Β· 2 Qs
πŸ’‘Adoption Workshop
$$
0 signals Β· 3 Qs

Recon (3)

πŸ“ˆ
Want to expand to 3 additional business units if current issues are resolved
expansionJan 9
πŸ“‘
Engineering team loves the API documentation and praised threat detection accuracy as best in class
otherJan 9
βš”οΈ
Competitive RFP published on procurement site
competitorDec 25

Compass (4)

David KimΒ· VP Engineering
Jennifer WalshΒ· Director of Product
Carlos MendezΒ· IT Lead
Amy ChenΒ· Project Manager

High: 1 β”‚ Med: 2

Terrain (3)

πŸ›οΈ Cobalt Systems Inc
πŸ›οΈ Engineering
πŸ›οΈ Product Team

Scout Workbench

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